Terms of Service

Last updated: October 8, 2025

1. Acceptance of Terms

By accessing and using HelPNG ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

HelPNG provides online image conversion services that allow users to:

  • Convert between PNG, JPEG, and WebP image formats
  • Process multiple images simultaneously (batch processing)
  • Download converted images directly to their device
  • Use the service without creating an account

Service Availability

The service is provided "as is" and we make no guarantees about uptime or availability.

3. Usage Limitations

File Restrictions

The following limits apply to all users:

  • Maximum 10 files per upload session
  • Maximum 50MB per individual file
  • Maximum 250MB total upload size per session
  • Maximum 4096×4096 pixels image dimensions
  • Supported formats: PNG, JPEG/JPG, WebP only

Usage Restrictions

You agree not to:

  • Use automated scripts or bots to access the service
  • Attempt to circumvent file size or count limitations
  • Upload malicious files, viruses, or harmful content
  • Overload our servers with excessive requests
  • Use the service for illegal or unauthorized purposes
  • Attempt to reverse engineer or exploit our conversion algorithms

4. Content and Data

Your Content

You retain all rights to the images you upload. By using our service, you represent that:

  • You own the rights to all uploaded images
  • You have permission to process and convert the images
  • Your images do not violate any laws or third-party rights
  • Your images do not contain inappropriate, offensive, or illegal content

Data Processing

No Permanent Storage

All uploaded images are processed in memory and automatically deleted after conversion. We do not store, backup, or retain your images.

5. Prohibited Content

You may not upload images containing:

  • Copyrighted material without proper authorization
  • Personal information of others without consent
  • Illegal, harmful, or offensive content
  • Malware, viruses, or corrupted files
  • Content that violates any applicable laws

Violation Consequences

Violations may result in immediate termination of service access and potential legal action.

6. Service Availability and Performance

Uptime and Reliability

While we strive to maintain service availability:

  • We do not guarantee 100% uptime or availability
  • Maintenance and updates may temporarily interrupt service
  • High traffic may result in slower processing times
  • Memory limitations may prevent processing of very large files

Technical Limitations

Our service may experience limitations due to:

  • Server memory constraints during peak usage
  • File format compatibility issues
  • Network connectivity problems
  • Browser compatibility limitations

7. Intellectual Property

The HelPNG service, including its design, code, and algorithms, is protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our service code
  • Reverse engineer our conversion algorithms
  • Use our branding or design elements without permission
  • Create derivative works based on our service

8. Disclaimers and Limitations

Service Disclaimers

Important Notice

  • • The service is provided "as is" without warranties
  • • We do not guarantee conversion quality or accuracy
  • • Results may vary based on source image quality
  • • Some image features may be lost during conversion

Limitation of Liability

HelPNG shall not be liable for:

  • Loss of data or images due to technical failures
  • Quality degradation during conversion processes
  • Damages resulting from service interruptions
  • Indirect, incidental, or consequential damages
  • Loss of business, profits, or data

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand:

  • How we handle your uploaded images
  • What technical data we collect
  • How we use Google Analytics
  • Your rights regarding data control

10. User Responsibilities

As a user of HelPNG, you are responsible for:

  • Ensuring you have rights to all uploaded images
  • Backing up original images before conversion
  • Verifying conversion results meet your needs
  • Using the service in compliance with these terms
  • Respecting file size and usage limitations

11. Termination

We reserve the right to:

  • Suspend or terminate access for terms violations
  • Modify or discontinue the service at any time
  • Implement additional restrictions as needed
  • Block access from specific IP addresses if necessary

12. Changes to Terms

We may update these terms to reflect:

  • Changes in our service functionality
  • Legal or regulatory requirements
  • Improvements to user protection
  • Technical capability updates

Updated terms will be posted on this page with a new "Last updated" date. Continued use of the service constitutes acceptance of revised terms.

13. Contact Information

If you have questions about these terms or need support:

  • • Review our FAQ section for common questions
  • • Check our Privacy Policy for data-related inquiries
  • • Contact us through our support channels
  • • Report issues or violations promptly

Thank you for using HelPNG!

We're committed to providing a reliable, secure, and user-friendly image conversion service while respecting your privacy and rights.